A. Policy

1. Pets (cats and dogs) as defined in current passenger tariffs, when in a container and accompanied by a passenger or shipped as Cargo, may be carried in the cabin or baggage compartment.
2. Dogs trained to lead the seeing impaired (seeing-eye dogs), if accompanying a passenger who is dependent on the dog and if the dog is properly harnessed, and muzzled may be carried in the cabin on all Air Congo passenger aircraft without charge. Such carriage is dependent on any local or governmental restrictions.
3. Dogs trained to assist the deaf (hearing–ear dogs), if accompanying a passenger who is dependent on the dog and if the dog is properly harnessed, and muzzled may be carried in the cabin on all Air Congo passenger aircraft without charge. Such carriage depends on any local or governmental restrictions and advance arrangements must be made before accepting hearing ear dog as PETC.
4. Guide dogs and for the blind and deaf that passengers depend on are transported free of charge on all Air Congo flights and may also travel inside the cabin. Please remember to notify us of your guide dog ahead of time

B. Procedure on carriage of pets

Air Congo shall accept pets in the cabin on all Air Congo Jet aircraft.

1. Q-400 Aircraft Pets in containers accompanied by passenger or shipped as cargo may be carried in the baggage compartment(s).
2. Advance arrangements are required for pets in containers accompanied by passenger or shipped as cargo.

C. Booking Procedure

Detail of the type of pet and size of the container should be indicated during reservation.

D. Condition of Carriage

1. Governmental restrictions regarding pet carriage and acceptance vary from country to country. Please contact your nearest Air Congo office or your travel agent.
2. In the event passenger and pet are making interline connections, the applicable regulation of the interlining carrier should be checked.
3. The charge for pet in cabin/baggage compartment will be at excess baggage rates in accordance with current applicable tariffs, regardless of weight of other baggage.

4. Owner assumes all risk for injury sickness or death of any pet accepted for transportation, and assumes responsibility for compliance with all governmental regulations and restrictions. Air Congo will not be responsible in the event that any pet is refused carriage into or through, any state, country or territory.

5. Air Congp accepts Dog or Cat into the cabin with restricted number per compartment(2 in Economy class  and 1 in  business class) with a pet carrier bag measuring dimensions not more than 55 (L) X 40 (W) X 20 (H) cm and does not exceed 8kgs including transport container. The pet carrier bag should fit completely under the seat in front and shall remain there throughout the journey.

Disclaimer

These pages are for informative purposes only and do not form a contract. As such, any information contained within this site is subject to change with or without notice. Air Congo assumes no liability for these changes. Air Congo also reserves the right to interpret and apply these policies and procedures. In each case, Air Congo’s interpretations and applications shall be final and conclusive.